We turn data into strategic insights which inform our decision-making, driving excellence in everything we do.

We curate our catalogue and build relationships with the world’s most-loved brands to help both customers and partners get the most out of our platform.

We focus on identifying and pursuing opportunities for long-term growth, as well as guiding overall business strategy.

We focus on delighting our customers with the best, most reliable service.

We solve complex problems by building innovative, streamlined technical solutions to support our industry-leading convenience delivery service.

We ensure the leadership team remains efficient and organised, supporting a range of responsibilities across the business. 

We manage Zapp’s financial resources, providing strategic guidance and overseeing financial planning and analysis to enable sustainable growth. 

We build and maintain the technological backbone of the company, ensuring robust, secure, and scalable systems that keep our operations running smoothly.

We safeguard the business by providing expert legal advice and ensuring compliance.

We drive growth and elevate our brand’s profile, delivering creative campaigns ranging from out-of-home ads to content with the likes of Lewis Hamilton.

We operate at the heart of the business, ensuring our service runs smoothly 24/7 and orders are perfectly picked, packed and delivered in minutes.

We cultivate a positive, inclusive workplace where our team thrives, supporting employee development, engagement, and a culture which reflects our values.

We focus on maximising value for our customers and driving growth through effective marketplace management.

We continually refine our product to anticipate and meet evolving customer needs, helping deliver the best possible experience.

We’re building the ‘need-it-now’ supply chain of the future to enable us to always have the most relevant products available, at the right location, at the right time.