Join us in building the future of convenience retail
Welcome to Zapp Careers
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What we do
Zapp is London’s leading premium convenience service, delivering in minutes, 24/7.
We bring the best of the world to customers' doorsteps, ranging from daily essentials to luxury favourites and pharmacy needs. We’ve partnered with some of the world’s leading brands and local favourites to offer an exclusive range of more than 3000 hand-picked products.
We’re on a long-term mission to transform and modernise convenience retail, a $4 trillion global industry that remains largely offline.
To deliver on this, we’re bringing together talented people from diverse backgrounds with the passion to solve problems and make things happen.
How we work
We’re customer obsessed: We delight our customers by starting with their needs and working backwards. This customer-first approach drives us to constantly innovate and deliver exceptional value.
We strive for excellence: We are ambitious and tackle complex problems with simple, elegant solutions. If you’re someone who loves the challenge of working together to find the best way forward, you’ll fit right in.
We innovate for the long term: We are disrupting the multi-trillion dollar convenience retail sector, leveraging cutting-edge technology to anticipate and meet customer needs. We never sacrifice long-term value for short-term wins, and we empower our team to take initiative and drive change.
We believe in doing the right thing: We strive to act in the best interest of our people, planet and community. Join us, and you’ll be part of a team committed to making a positive impact.
Join us in
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Our Vision
To build the ‘need it now’ supply chain of the future, using cutting-edge technology to transform convenience retail and ensure the most relevant products are always available, at the right location, at the right time.
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Our Mission
To elevate the everyday, delighting customers with things that make them happy, the moment they need it.
Current job openings
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Accounts Payable Manager
Finance · HQ
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Senior Central Operations Manager
Central Operations · London
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Marketing Manager, CRM
Marketing & Growth · London
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Category Buyer, Perishables
Commercial · London
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Senior Manager, Brand Marketing
Marketing & Growth · HQ
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Shift Supervisor
Central Operations · HQ
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Senior Manager, Merchandising (e-Commerce)
Marketing & Growth · HQ
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Supply Chain Manager, Retail Category
Supply Chain · HQ
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Demand Forecasting, Grocery
Supply Chain · HQ
Meet our departments
Explore the different departments that make up Zapp. Whether you’re passionate about technology, marketing, customer service or strategy, there’s a place for you to thrive with us.
Where to find us
Zapp has stores across all of Central London. Our HQ office is in West London.
Already working at Zapp?
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