Vauxhall, London

Full-Time (6 month FTC) - Onsite 5 days per week

Job Overview:

We are seeking a dynamic and experienced HR Generalist to join our exciting team at Zapp. The role involves supporting day-to-day people operations, recruitment activities and the full employee lifecycle for 300 FTEs. You’ll be recruiting top talent across our diverse range of teams and supporting people operations, including but not limited to contracts, employee relations and payroll - you’ll need to be able to adapt to multiple activities and processes within our People & Culture team. You’ll also play a key role in identifying and implementing process improvements to help streamline operations and drive efficiency across the People & Culture function.

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

Responsibilities:

The role includes a combination of the following tasks:

• As part of the People & Culture Team, you will support the delivery of the People Team’s key objectives and support the aims and values of Zapp.
• Proactively partner with colleagues across the company to ensure a coordinated approach to HR Operations.
• Advise on employment-related matters such as discipline, capability, grievance, and absence management.
• Ensure policies are reviewed regularly, and legislative changes are communicated promptly.
• Ensure accuracy and compliance of employee data and files through regular reviews
• Support cyclical processes like engagement surveys and performance management
• Leading on recruitment across all teams, ensuring both a great hiring manager and candidate experience.
• Managing the upkeep of our HRIS (HiBob) and ensuring that we are compliant with UK employment legislation.
• Managing the upkeep of our ATS (Teamtailor).
• Responsible for onboarding new employees from both an employee and manager experience perspective.
• Running our engagement surveys and interpreting the results in collaboration with the People & Culture team.
• Supporting the annual review of both compensation and benefits within pre-arranged structures.
• Proactively seeking and monitoring market changes from candidates and your wider network to ensure Zapp stays competitive.
• Supporting managers with basic employee relations processes, such as performance management.
• Providing people & talent support to managers and the leadership team.

Core Competencies & Skills:

• You have expert knowledge of current employment legislation and an ability to apply this knowledge to real life employee relations issues.
• You’re ruthlessly organised with meticulous attention to detail and the ability to prioritise in a busy and changing environment.
• You’re an established recruiter, with proven success in sourcing both active and passive candidates.
• You’re well versed in using ATSs with experience balancing automation and a people first focus.
• Radically candid - you are able to construct specific and actionable feedback and deliver this to candidates and stakeholders at all levels, as well as coaching others to do the same.
• As a natural communicator, building relationships comes easily to you.
• You’re ambitious and target driven, always looking to exceed expectations.
• You have an infectious enthusiasm and are able to inspire and motivate other members of the team.
• You have 4-5 years Human Resources Generalist experience and a growth mindset.
• You have strong PC skills with a solid understanding of Excel, HR systems to run.
• You have a strong understanding of HR principles, employment laws, and best practices.
• You have excellent communication and interpersonal skills.
• You have proven ability to build effective working relationships with diverse teams.
• You are a strategic thinker and love to solve problems.